Frequently Asked Questions
Why should I join the Global Asset Protection (GAP) red24 program?
In todays uncertain world, individuals and businesses face an increasingly diverse range of threats from a wide-variety of sources. GAP/red24, with unrivalled security expertise, a high quality customer service ethos, a multi-lingual capability and a global network of consultants, helps keep you, your family and your employees safe wherever they are, 24 hours a day.
Are your services truly global?
We are there to safeguard you, your family and or employees around the world. Our security partners, red24, and our network of 400 strategically placed security experts are ready to be deployed to you within 24 hyours should the need arise. Our multidisciplinary staff and consultants all have substantial experience and considerable knowledge of their operating regions. The breadth of our skills and the depth of our experience enable us and red24 to select the team with the most appropriate skill set to resolve your crisis in the shortest time possible.
Don't the emergency services already provide security advice and asssistance?
This kind of help and protection is offered in varying degree by emergency services around the world. However, there are frequent occasions when incidents involving personal security are outside the scope of the emergency services and as a result, many of our clients rely on their membership and our highly experienced red24 personnel to support them in difficult situations.
If I am in trouble, why would I contact Global Asset Protection rather than my embassy, consulate or local law enforcement?
You should certainly contact your consulate or embassy. You may consider contacting local law enforcement but this should be done after thought and consultation rather than automatically. Your embassy does play an important role when things go wrong overseas. We however, differ from them in the following ways:
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Our interests are for our members and their families; your embassy has political considerations. We are dedicated to you and offer impartial advice and assistance.
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In the event of a major disaster, our focus is purely on the member and their dependents.
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Our network of global security consultants enables us to choose the best consultant or team for your response. This is a luxury that your embassy will not be able to offer.
Why do I need GAP membership as well as travel insurance?
Travel insurance can provide excellent protection for all matters related to your arrangements or should you become ill whilst travelling. It is primarily a financial safeguard. However, GAP/red24 membership will enhance this cover by providing further proactive protection for your safety and security. Travel insurance may have a number of safeguards and exclusions such as a terrorism exclusion. GAP/red24 membership should be regarded as an addition to your basic travel insurance, to cover you, your family and your employees in the event of a security or safety problem or crisis.
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